Great care depends on more than the time you spend with your provider. At Modern Edge, a dedicated support team works behind the scenes on every visit, from the first phone call to the follow-up after your appointment. Our team handles scheduling, check-in, insurance questions, and the small logistics that can otherwise slow a visit down, so your time with your provider stays focused on your care. Each team member brings a different role to that experience, but they share the same goal: making your visit to Modern Edge feel organized, welcoming, and easy to navigate.
Get to know the people who help keep your care on track below.
A Medical Assistant by trade, Debbie brings valuable clinical experience to her role at PT Family Medicine. She helps create a seamless patient experience by assisting with check-out, scheduling appointments, patient rooming, and prior authorizations, ensuring patients feel supported and their care stays on track.
Tim is a Certified Medical Assistant who plays an important role in both patient care and our sports medicine services. He rooms patients, communicates test results, and works closely with Dr. Mike, assisting with sports medicine procedures and helping ensure patients have a smooth, well-coordinated experience.
Cassie is one of the welcoming faces of PT Family Medicine. She assists patients at the front desk, coordinates check-out, and schedules appointments, helping ensure each visit is organized, efficient, and welcoming from start to finish.
Mary is part of the welcoming experience at PT Family Medicine, connecting with patients virtually both before and when they arrive for their visit. Working remotely, she assists with pre-check-in by phone and provides a virtual check-in experience at the office, helping patients feel welcomed, prepared, and ready for their appointment.